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Senior Administration Support in Barcelona (German Speaker) open_in_new
explore Barcelona , Spain
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DESCRIPTION
Are you a number enthusiast with an interest in the financial insurance world? Are you structured and organized and have a passion for the world of administration?
Become our client's new back-office specialist in Barcelona!
Your responsibilities and impact as an Senior Administration Support will be:
- Interacting as a problem-solver and supporting customer-facing colleagues by handling complex issues relating to contracts, payment issues etc.
- Receiving registration files and uploading them into the system. Updating of the insured base.
- Ensuring a swift and fast resolution for problems.
- Management of communications with clients and with service providers.
- Liaising with partners and providing direction for issue resolution in order to achieve customer satisfaction
- Being in contact with customers directly and understanding their needs
REQUIREMENTS
Skills, qualifications, and interests you need to succeed in this role:
- A native level of German and a good level of English
- Having previous experience/background in administrative/ back-office work, preferably 1-3 years.
- Strong Excel skills. Ability to create pivot tables and use several functions in Excel such as vlookup, Iserror, etc.
- Working coordinated, organized, and autonomously
- Being energetic, innovative, and working proactively at a fast pace
- Excitement about intercultural communication and the expatriate lifestyle
- Living in or willing to relocate to Barcelona for an international career and life experience
- Having a valid Spanish work permit (required).