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New Inhouse Position: German speaking Concierge in Lisbon

Lisbon , Portugal

Blu Selection

Mandatory:

English Advanced

German Mother tongue

Company

Blu Selection

Employment type

Full time

Experience

Mid Level

DESCRIPTION

Are you passionate about delivering premium service and making the impossible happen for clients?

This is your chance to join a stable, international in-house company in Lisbon, working from the iconic Avenida da Liberdade, while supporting high-end customers of a prestigious European brand.

Our client is a company specialized in concierge services for premium brands, offering personalized assistance to exclusive cardholders. You will become part of a professional, service-driven environment where quality, reliability and personality truly matter.

The Role:

Handling inbound VIP client requests via phone, email, and chat in both German and English
Organizing tailor-made travel arrangements and exclusive reservations
Advising clients on luxury restaurants, events, shopping, and cultural experiences
Managing urgent or complex cases while maintaining discretion and efficiency
Providing a consistently high standard of personalized service from initial request to resolution

What you bring to the role:

Native or near-native German level and strong English skills
Experience in customer service, hospitality, travel, or luxury service environments
Excellent written and verbal communication skills
Calm and reliable approach, even in high-expectation situations
Strong organizational skills, adaptability, and attention to detail
You already have the NIF number

What’s in it for you?

Permanent contract with a 3-month probation period
40-hour workweek with rotating shifts between 7:00 AM and 9:00 PM, Monday to SaturdayGross salary of 21.500€, paid over 14 months
Attractive performance bonus paid quarterly
Hybrid work model after 3 months
Meal voucher card: €8 net per worked day
30€ monthly transport allowance
Full health insurance coverage including dental and optical coverage after 6 months
3 weeks of training + 3 weeks of nesting, fully supported

Positive jobs abroad

DESCRIPTION

SKILLS

ARE YOU THE PERFECT CANDIDATE?