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Polish jobs abroad
33 job offers found
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Customer Service Specialist with Hebrew (work from home)
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Polish-speaking Support Specialist to Greece
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Customer Service Coordinator - Polish + Czech
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Customer Service Coordinator - Polish + German
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Polish speaking Account Executive in Madrid
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Polsih speaking Account Executive in Madrid
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Customer Service Specialist with Hebrew (work from home) open_in_new
explore Remote , Poland
workConcentrix Poland
business
history
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DESCRIPTION
- Serve as a brand ambassador, advise customers on hygiene products
- Responding to inbound and making outbound calls regarding product enquiries and complaints (damaged product, poor quality, missing item in the pack)
- Providing multichannel written support: e-mail, chat, and social media channels
- Documenting e-commerce complaints logged on e-commerce platforms
- Maintain high level of customer satisfaction
- Remain polite, patient and courteous with customers throughout the experience.
- Ensure the end to end experience for all customers is at high level of customer satisfaction.
REQUIREMENTS
- Language level: Hebrew C1/C2 (contact with the customers) + English B2 (language of the training and internal communication).
- Proficient in a variety of computer programs with the capability to learn quickly and apply new functions to daily work.
- Able to listen to understand, review, and provide solutions.
- High-developed communication skills.
- Strong attention to details and ability to multitask.
- Stable LAN connection.
Optional
- Customer Service experience in an international, fast-peace environment (1 year).
- Practical knowledge of CRM systems.
