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Digital Trust and Safety Specialist with Italian and English

Sofia , Bulgaria

TELUS Digital Bulgaria

Mandatory:

English Advanced

Italian Proficiency

Company

TELUS Digital Bulgaria

Employment type

Full time

Experience

Entry level

DESCRIPTION

*Please note that the position is based in Sofia, Bulgaria and we will assist you to relocate.

Are you ready to take the next step in your career and achieve your next challenge?

If your answer is YES - join the leader in the CX (Customer Experience) industry TELUS Digital Bulgaria!

As a Digital Trust and Safety Specialist with Italian and English, you will:

Review user-generated back-office information, which may include sensitive or potentially disturbing content, and ensure compliance with established policies
Take prompt and appropriate action on information that violates guidelines or poses risks
Stay updated on internal policies to ensure accurate implementation
Identify and analyze patterns to proactively address potential risks

REQUIREMENTS

We’re looking for someone with:

High attention to detail
Comfortable processing sensitive information
Strong ability to defend decisions and provide context with logical reasoning
Ability to identify patterns in behavior to enhance decision-making
Strong organizational and time management skills to deal with shifting priorities and high volumes of work
Experience investigating fraud, spam, or other types of inappropriate information is an asset

Required Qualifications:

Fluent in Italian
B2 or higher English language skill

Flexible For Relocation If Necessary jobs abroad

DESCRIPTION

REQUIREMENTS

SKILLS

ARE YOU THE PERFECT CANDIDATE?