Empathy jobs abroad
81 job offers found
explore Casablanca , Casablanca
explore Athens, Greece , Athens, Greece
German-speaking Junior IT Support in Malaga, Spain (hybrid) open_in_new
explore Malaga , Spain
DESCRIPTION
- Provide remote IT support to retail store systems and applications
- Ensure proper documentation following ITIL guidelines
- Guide users toward self-service solutions and provide technical advice
- Act as an advocate for user needs within the IT department
- Continuously improve the global IT Service Desk
- Troubleshoot incidents and fulfill service requests
- Experience with POS systems is a plus
- Basic skills in troubleshooting hardware/software desired
- Native fluency in German and B2 English
- Have to be in local in Malaga, Spain, with all the necessary documentation
- Understanding of network concepts
- Strong communication and interpersonal skills
- Analytical mindset and proactive approach to problem-solving
- Comfortable with flexible scheduling, including occasional weekends
- Affinity for IT and technical solutions
- Private health insurance after 6 months
- Salary of 19.000-20.000 € depending on experience
- 25 vacation days + 10 national holidays
- €120 voucher to spend on brand clothing
- Seasonal employee discounts of over 50%
- Office cantina with 70% employer subsidy
- Permanent contract and lots of development opportunities
- Social events and team-building activities
- Possibility to work 2 days/week from home
