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DESCRIPTION
Relocate to Sofia and start your professional journey with Concentrix on Hybrid role with Dutch.
Join our team as Customer Advisor and give a chance to your soft skills to a make the world a better place.
Key Responsibilities:
- Engage with Customers by handling the calls for outstanding balances, direct debits, and scheme modifications
- Manage written requests from the customers and ensure seamless direct debit processes
- Provide excellent customer service while maintaining the standards of administrative tasks
REQUIREMENTS
Requirements:
- Fluency in Dutch (C1 - verbal and written) and good knowledge of English (B1)
- Great communication skills and sharp eye on details
- Computer skills including software's and tools
- Good analytical and organizational skills
- Working Hours - Monday - Friday - 09:30 - 18:00 (1 hour break)