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Polish-speaking Consultant in Bulgaria! Relocation package!

Sofia , Bulgaria

Multilingual Jobs Worldwide

Mandatory:

Polish Proficiency

Company

Multilingual Jobs Worldwide

Employment type

Full time

Experience

Entry level

DESCRIPTION

Do you want to join one of the world’s most recognized tech brands and help deliver next-level support? Our client is looking for Polish-speaking Solutions Consultants to join their team in Sofia, Bulgaria!

Join our client as a Product Support Specialist and become a key player in delivering professional support for digital products and services. Benefit from a generous relocation package and other benefits, all while growing your career in an international, dynamic team.

About the company

Our client is a global technology and services leader helping top brands grow through digital solutions and customer experience innovation, specializing in digital content, performance analytics, and customer support across 70+ countries. With advanced tools, training, and career opportunities, it fosters innovation and inclusivity to create transformative business experiences.

What will you do?

Deliver professional support for digital products and services
Utilize CRM software, ticketing systems, and support tools efficiently
Communicate with users via phone, email, and chat
Resolve inquiries within agreed SLAs using internal resources and protocols
Consistently meet performance targets, including customer satisfaction and resolution rates
Collaborate with peers to improve service and share best practices
Stay updated on product developments and participate in training sessions

REQUIREMENTS

Fluent in Polish
Good English
Strong interpersonal and customer service skills
Able to follow structured processes and guides
Excellent active listening and problem-solving abilities
Quick to learn new technologies and adaptable to change
Customer-focused mindset with a positive and collaborative attitude
No prior tech experience required—just eagerness to learn and help others

Empathetic jobs abroad

DESCRIPTION

REQUIREMENTS

SKILLS

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