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Partner Support Representative (Russian-speaker) Hybrid HI03 open_in_new
explore Barcelona , Spain
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DESCRIPTION
Experience the power of a game-changing career
Are you looking for what’s next? We’re a global technology and services leader that powers the brands of the future. We help well-known brands — the ones you use every day — improve their businesses with technology and integrated solutions, in over 70 countries.
If you’re looking to grow and be inspired, as a Supervisor in Barcelona (on-site), you will be part of our team of game-changers who are powering the brands of the future in tech where you will drive the sales cycle, nurture client relationships and showcase your expertise in advanced cloud technologies.
As a Partner Support Representative on our team, you will:
- Provide basic SEO optimization recommendations, including keyword gap analysis and onsite search improvements
- Conduct content audits and review automated audit results; prepare key takeaways and action plans for partners
-Perform quality checks and provide feedback to audit agencies
- Assess HP brand visibility and findability on partner websites (monthly), including homepage presence, product category links, minisites, and share of voice
- Identify optimization gaps on partner sites and share partner-level optimization reports
- Share content best practices and deliver training to partners
- Support syndication partner onboarding
- Identify bugs, content gaps, delivery delays, and provide feedback to internal teams
- Monitor execution of eTail toolkits and ensure timely new product introductions (NPI)
- Provide first-line support for content-related queries
- Review local language translations for content and keywords
- Track content and SEO improvements and provide ROI estimations
- Analyze ratings and reviews landscape and share best practices
- Review partner KPI dashboards and monitor performance
- Analyze SEO and SEM performance and provide optimization recommendations
- Follow up on partner KPI reporting related to digital marketing execution
- Track overall execution of the digital business plan in line with HP requirements
REQUIREMENTS
Concentrix is a great match if you:
- Are proficient or bilingual in English and advanced in Russian
- Have good knowledge in IT and preferably storage environments
- A university degree in marketing, ecommerce, business administration preferred but other degrees will be considered
- Min. One year of related Online sales and/or digital content management experience
- Excellent negotiation, management, and strong communication skills (verbal & written) including excellent presentation skills
- Good computing literacy (Windows, Office, etc.) (Required)
- Drive to Work toward goal achievement using negotiation, teamwork/collaboration, motivation and time/work prioritization