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DESCRIPTION
If you have experience in Administrative or Finance roles, speak native/professional German, and are looking for stability in an international company — we want to meet you!
Join a leading gas company in Porto through Talent Search People, a trusted HR consultancy with 15+ years of expertise. We're seeking a motivated Back Office Agent to support billing and patient services in the healthcare sector.
On this occasion, one of our leading gas clients is looking for a Back Office employee with a native German level in Porto.
In this role, you'll focus on billing management and follow-up in our health services division (e.g., verifying if a patient was attended via insurance and handling the next steps for claims). Your daily tasks include:
- Managing client and patient documentation for accurate billing and resolving any billing issues promptly.
- Ensuring monthly billing targets are met through efficient verification and processing.
- Validating invoices generated per instructions, meeting document processing goals.
- Verifying and entering data accurately into systems to support seamless billing workflows.
- Organizing documents for delivery to patients and clients, including reminders for prescription renewals and deadlines.
- Supporting the commercial team by resolving inquiries, gathering data, and following up on treatment closures for compliance.
- Preparing, analyzing, and validating client-requested reports related to billing and health services.
- Contributing to digitalization efforts for faster, more efficient processes
REQUIREMENTS
We're looking for a quick learner with a passion for problem-solving, you are the perfect candidate if you have:
- Fluent in German and English (mandatory for client communication, portuguese is a plus).
- Knowledge in back-office tasks, with a focus on billing and data entry.
- Certain knowledge of Excel for data validation and simple analysis (advanced skills a bonus).
- Strong analytical mindset, excellent communication, and a dynamic approach to continuous improvement.