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DESCRIPTION
Location: Lisbon, Portugal
Role: Dutch-speaking Technical Customer Success Manager
Salary package: 1,102€ gross per month (this does include also the holiday bonus, performance bonus and meal allowance) plus free accommodation (or 1,474 € gross p/m if you choose the option without accommodation)
Working Hrs: 40 hrs per week rotational between Monday to Friday from 08:00 to 18:00.
Relocation package: flight reimbursement plus airport pick up plus free accommodation
Build your tech career in sunny Lisbon!
Are you a Dutch speaker with a passion for technology, cloud solutions, and helping businesses succeed? Ready to relocate to one of Europe's most exciting cities?
Join a global technology services company supporting enterprise customers as a Technical Customer Success Manager. In this consultative role, you'll work with a portfolio of business customers, helping them maximise the value of their cloud solutions while identifying opportunities for growth and long-term success.
What you'll be doing
- Manage your own portfolio of business customers.
- Act as a trusted technical advisor.
- Help customers adopt and expand their cloud solutions.
- Identify new business opportunities and guide them through the full sales cycle.
- Conduct technical discovery calls and recommend suitable solutions.
- Build long-term customer relationships and reduce customer churn.
- Keep CRM records accurate and up to date.
- Work closely with internal sales and technical teams to deliver excellent customer outcomes.
REQUIREMENTS
What we're looking for
- Native-level Dutch and good English.
- Bachelor degree or equivalent experience
- Interest in cloud technology and digital transformation.
- Strong communication and relationship-building skills.
- Commercial mindset with the ability to identify business opportunities.
- Customer-focused with excellent problem-solving abilities.
Experience in customer success, account management, technical support, sales, or cloud technologies is an advantage.