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DESCRIPTION
We’re an international software development and digital solutions company driven by 1,300 talented professionals across Cyprus, Poland and Portugal.
Here, everything moves at rocket speed: driving innovation, pioneering projects, and fast-tracking careers.
Together, we turn ideas into action—let’s get started!
Are you fluent in Hungarian and English? Are you passionate about providing top-notch customer support? If so, we want you to join our team in Warsaw!
Your Shift
Working Hours: between 8am and 2am - 5 days out of 7, including 2 weekends per month
Work setup: on-site
Main Responsibilities:
- Communication with customers through online-chats, e-mails
- Maintain prompt and empathetic attitude towards customers
- Acknowledge and resolve customers’ complaints
- Knowing our products inside and out so you can answer the questions
- Ensure satisfaction of the customer and provide professional support for customers
REQUIREMENTS
- Proficiency in both written and spoken Hungarian and English.
- Proactive attitude with a knack for customer support and sales.
- Excellent communication and negotiation skills.
- Strong attention to detail.
- Previous experience in a support role is advantageous.