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Customer Travel Consultant with Greek – Global Operations

Katowice , Poland

Workster

Mandatory:

English Proficiency

Greek Proficiency

Company

Workster

Employment type

Full time

Experience

Entry level

DESCRIPTION

Workster is partnering with a leading Outsourcing/BPO consultancy to recruit a Travel Advisor with Greek for its Katowice-based operations.

Location: Katowice, Poland

Contract type: Fixed-term contract (6 months) with possibility of extension

Responsibilities:

Communicating with travelers via phone, chat, and email in a professional and customer-oriented manner
Managing hotel bookings, flight reservations, and car rentals
Ensuring the confidentiality and protection of customers’ personal data
Delivering high-quality customer service and maintaining a positive brand image
Working collaboratively within a dynamic, international team

Requirements:

Fluent Greek (C1 level or higher), written and spoken
English at B2 level for internal communication and training
Good computer skills and proficiency in MS Office
Strong communication and organizational skills
Friendly, professional, and customer-focused attitude
Availability to work on-site in Katowice

Nice to have:

Previous experience in customer service or a similar role

What we offer:

Salary: 6,500 PLN gross
Fully paid training program in English (12 weeks, including 4 weeks of practical training)
Full-time employment contract
Working hours: Monday to Friday, 9:00–18:00 (8.5 hours per day including a break)
Private health insurance (Luxmed)
Group insurance, sports, and leisure program
Training and development programs, including language courses
Coaching and mentoring to support professional growth
International and multicultural work environment
Social activities, events, and team celebrations
Relocation package provided (flight or train ticket)

Recruitment Process:

Introductory call with a Workster recruiter
HR interview
Final interview with the Hiring Manager

Apply now!

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