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Troubleshooting jobs abroad

121 job offers found

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Dutch-speaking Technical Support Agent in Lisbon, Portugal

Lisbon , Lisbon

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Relocation package
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Czech Customer Service for one of the Big Five IT companies

Athens , Athens

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Relocation package
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Portuguese-Speaking Customer Experts for Leading Electronics

Remote , Remote

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Relocation package
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Italian Customer Support Specialist for Dyson

Athens , Athens

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Relocation package
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Dutch Customer Support Specialist for Dyson

Athens , Athens

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German Customer Support Specialist for Dyson

Athens , Athens

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French Customer Support Specialist for Dyson

Athens , Athens

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Spanish Customer Support Specialist for Dyson

Athens , Athens

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Finnish Customer Support Specialist for Dyson

Athens , Athens

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Polish Customer Support Specialist for Dyson

Athens , Athens

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Portuguese Customer Support Specialist for Dyson

Athens , Athens

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Danish Customer Support Specialist for Dyson

Athens , Athens

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German Netflix Account Manager-Flight 3 Months Accommodation

Remote , Remote

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Danish-speaking Customer and Technical Support in Europe!

Warsaw , Warsaw

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Dutch Luxury Car Advisor - 3 month housing & flight support

Remote , Remote

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Dutch Speaking Technical Support and Customer Advisor

Athens , Athens

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German-Speaking Microsoft Customer Experts

Athens , Athens

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Spanish-Speaking Customer Experts for Canon

Remote , Remote

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Developer Support with Arabic in Lisbon

Lisbon , Lisbon

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German Customer Service for Miele

Thessaloniki , Thessaloniki

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Relocation package
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job offers of Multilingual Jobs Worldwide at Europe Language Jobs

Dutch-speaking Technical Support Agent in Lisbon, Portugal

Lisbon , Portugal

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DESCRIPTION

About the Company:

Our partner is a French multinational outsourcing company with 62,000 employees across 170 locations worldwide. For a world‑renowned technology brand, they run a support hub in Lisbon.

 

Responsibilities

  • Handle inbound customer enquiries via phone, chat and email in Dutch.
  • Provide pre‑sales and post‑sales support for products, answering questions and troubleshooting technical issues.
  • Diagnose and reproduce hardware, software and peripheral problems; collaborate with technicians to resolve them.
  • Log cases in the ticketing system, ensure all interactions are documented and maintain a high level of customer satisfaction.
  • Escalate unresolved issues and follow up until resolution.
REQUIREMENTS
  • Native-level Dutch (C2) and good English skills
  • Technical troubleshooting experience is a plus
  • Strong communication skills with ability to simplify technical topics
  • PC literacy, Google Docs, and Google Sheets proficiency
  • Familiarity with wireless troubleshooting
  • Patient, discreet, and up-to-date with IT trends
  • Self-motivated, proactive, and a team player
  • Must have an EU passport or valid residence permit
SKILLS

ARE YOU THE PERFECT CANDIDATE?