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DESCRIPTION
Dutch-Speaking Customer Support Specialist - Remote in Portugal
Do you want to work in customer support for a leading company while living in Portugal? Our client is looking for Dutch-speaking professionals to join a remote customer service team supporting clients in the Netherlands!
Join an international team delivering high-quality support via phone and email, assisting customers with their online shopping experience. Enjoy flexible remote work within Portugal while building your career.
About the company
Our client is a global leader in customer experience management and contact center services, delivering exceptional customer care in over 35 languages. With a diverse team across multiple countries, they provide first-line support and technical assistance for leading international brands in a dynamic and inclusive work environment.
What will you do?
Provide customer support via phone and email
Assist customers with orders, deliveries, payments, and returns
Troubleshoot issues related to online purchases
Provide information about products and services
Escalate and reroute complex issues to relevant departments
Ensure a friendly and professional customer experience
Candidate profile
Fluent in Dutch and English (C1 level)
Strong communication and problem-solving skills
Customer-oriented mindset
Ability to work independently in a remote environment
Comfortable handling multiple tasks and responsibilities
Team player with a proactive attitude
Employer offers
Remote work within Portugal
Competitive local salary
Full-time contract (40 hours per week)
Rotational shifts from Monday to Sunday, 07:00–23:00
International and multicultural work environment
Career development opportunities
Full training provided
Multilingual Jobs Worldwide
Multilingual Jobs Worldwide is a leading recruitment company focusing on connecting multilingual talent with exciting career opportunities worldwide. With a network of 400+ partners in over 40 countries, we have successfully helped more than 7,500 candidates secure their dream jobs.
REQUIREMENTS
- Fluent in Dutch and English (C1 level)
- Strong communication and problem-solving skills
- Customer-oriented mindset
- Ability to work independently in a remote environment
- Comfortable handling multiple tasks and responsibilities
- Team player with a proactive attitude