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DESCRIPTION
Allianz Group is one of the most trusted insurance and asset management companies in the world. Caring for our employees, their ambitions, dreams and challenges, is what makes us a unique employer. Together we can build an environment where everyone feels empowered and has the confidence to explore, to grow and to shape a better future for our customers and the world around us.
Responsibilities:
- National and international customer service;
- Telephone assistance;
- Managing several processes simultaneously;
- Monitoring the different processes, guaranteeing procedural compliance and ensuring that all requirements are met;
- Document analysis and validation and/or framing in accordance with contract guarantees.
REQUIREMENTS
- Minimum qualifications of 12th grade/Technical Course (elimination factor);
- Good knowledge of English (elimination factor);
- Previous experience in customer service in a contact center context (preferred);
- Good communication, organizational and interpersonal skills;
- Strong customer orientation;
- Immediate availability.