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DESCRIPTION
Are you a native Dutch speaker looking for an international challenge?
Do you want to enjoy a relaxed lifestyle in the sun of Lisbon? Then look no further!
Join our client’s team in Lisbon as a Dutch-speaking Customer Support Agent for Facebook. Support users via chat, email, and phone while representing a global industry-leading brand. Enjoy a full relocation package, excellent training, and career development opportunities!
About the company
Our client is a global leader in customer experience management and contact center services, delivering exceptional customer care in over 35 languages. With a diverse team across multiple countries, they provide first-line support and technical assistance for leading international brands in a dynamic and inclusive work environment.
What will you do?
Assist Dutch-speaking Facebook users via chat, email, or phone.
Resolve user concerns efficiently and effectively.
Represent the brand professionally in all interactions.
Ensure a high level of customer satisfaction.
REQUIREMENTS
Candidate profile
- Fluency in Dutch and intermediate English.
- Preferred experience in technical support.
- Customer-oriented with excellent communication skills.
- Able to handle confidential and sensitive information.