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DESCRIPTION
Join our Places team and help improve one of the world’s most widely used map applications. As a Maps Data Analyst, you will validate, refine, and enrich map-related data to ensure users receive accurate and reliable information. Your work directly impacts how millions of people navigate and discover places every day.
Role Details
Schedule: Monday–Friday
Contract Type: Full-time
Location: On-site at LACS Santos, Lisbon
Project: Map content and data quality improvement for a global technology client
Role Description
As a Maps Data Analyst, you will review tickets submitted by internal teams and map users, focusing on improving and updating attributes of locations displayed on the map. Using internal tools, web research, and user-generated content (such as comments and photos), you will:
- Validate and correct map data for places and points of interest
- Update key attributes including names, categories, addresses, geocodes, business hours, and more
- Identify missing, outdated, or incorrect information and apply the necessary updates
- Ensure consistency and accuracy across multiple markets and data sets
- Run tests and provide feedback on newly introduced procedures, tools, and workflows
- Maintain high-quality standards by following defined guidelines and operational processes
- Your analytical mindset and attention to detail will be essential in supporting the enhancement of map accuracy and overall user experience.
REQUIREMENTS
What We’re Looking For
- Native‑level written and spoken communication skills in French
- Fluency in English
- 0–2 years of experience in BPO operations, maps projects, data validation, content moderation, or web research
- Strong attention to detail with a commitment to accuracy and completeness
- Ability to analyze large sets of data and deliver clear, structured results
- Good communication skills, both written and verbal
- Proactive, collaborative approach with strong team spirit
- Ability to learn quickly and adapt to evolving tools, processes, and operational workflows
- Strong organizational skills and the ability to work efficiently in a dynamic environment
- Valid legal work permit for Portugal