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DESCRIPTION
Are you a French speaker looking for a new challenge in Lisbon, giving great customer service to your clients?
We have the right opportunity for you!
What you will do:
- Answering calls from our members;
- Handle management queries, requests for information and complaints by telephone;
- Understanding members' requests and finding solutions;
- Communicate in a personalized and humanized way;
- Use various contact channels with members, keeping up with technological developments (chatbot, among others);
- Promote the company's services to potential customers by telephone, focusing on proactive sales of services.
REQUIREMENTS
Who we're looking for:
- Fluent in French;
- Experience in call center environment.