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DESCRIPTION
Join our Customer Experts for Singapore Airlines, and be a flight ambassador ready to turn every flight into an amazing experience!
In collaboration with Singapore Airlines, one of the most respected travel brands around the world, we are looking for a Turkish-speaking flight ambassador ready to turn every flight into a seamless, comfortable experience for every passenger.
If you wish to put your travel savvy to use and start a professional journey with a leader of the aviation industry, apply now and join us in Athens, Greece!
At TP Greece, we take pride in the commitment to our values: equality, conscious inclusivity and human-centric progress. Growth is not determined solely by our numbers; our most valuable asset is our people.
Please note that in order for the recruitment process to start, you need to be an EU citizen, or Schengen zone / EU passport holder, or have a Greek residence permit (providing access to work) or a corresponding certificate of electronic submission (formerly known as “blue paper”).
Some of the daily tasks we’ll entrust you with:
- Responding to customer’s requests (including partners, travel agencies, corporate) through multiple communication channels
- Entering customer information in our system to issue tickets or update records
- Explaining rules and procedures to passengers prior to boarding flights
- Processing refunds for lost or damaged tickets or reservation errors
- Explaining applicable fees and taxes for each ticket
We’ll love it if you have:
- High level of fluency in Turkish
- Good communication skills in English
- Customer service experience preferred
- Strong verbal and written communication skills utilizing active listening
- Experience working in hospitality/travel/airline industry is a plus
- The ability to learn and adapt to new software technologies
What we offer:
- Complete support to help you ease your relocation to Greece (we cover your flight tickets expenses, hotel accommodation, support with the house searching process (-all at no cost to you-)
- Competitive monthly salary + 2 extra salaries per year
- Refer-A-Friend: Bring your friends and receive great bonuses!
- Health care benefits and numerous other discounts
- Full training by certified instructors
- Professional growth & development opportunities
- Special events as well as community & social responsibility initiatives
- Free online Greek language courses
- State of the art premises, providing a great working environment with relaxing break areas
- Work for a Great Place to Work-Certified Company that fosters diversity, offering equal opportunities to all, regardless of gender, ethnicity, religion, culture, or age
Key Takeaways
- Singapore Airlines seeks a Turkish-speaking flight ambassador to enhance passenger experiences.
- The position is available in Athens, Greece, and requires EU citizenship or equivalent permissions.
- Responsibilities include responding to customer inquiries, issuing tickets, and explaining fees.
- Preferred qualifications include fluency in Turkish, customer service experience, and hospitality industry background.
- The company offers relocation support, competitive salary, training, and professional growth opportunities.