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explore St Julian's , St Julian's
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German-speaking Customer Agent, (Remote) in Greece open_in_new
explore Remote , Greece
DESCRIPTION
Bringing smiles is what we do… for you and the customer. As a German Customer Service Representative from everywhere in Greece you’ll be a part of creating and delivering amazing customer experiences while you also experiencing an award-winning employment experience and company culture.
What You’ll Be Doing
Do you have a passion for helping others and giving them peace of mind? In this role, you’ll work to resolve the customer’s issues before escalating to the next level. Whether it’s getting answers for customers quickly, consulting on products with compassion or resolving their issues with a smile, you’ll be the difference between their customer experience being just average or an exceptional one.
Monthly gross salary
Salary: Varies from project, but for German normally 1300-1500€/month (paid out 2 times extra per year) + performance bonus
Benefits
Relocation package: flight booked, hotell 2 months, documents and agency fee for own accommodatin
Remote work in Greece – you can pick your own destination in Greece to live and work!
Competitive monthly salary + 2 extra salaries per year
A generous bonus scheme
Fully remunerated training by certified instructors
Refer-A-Friend: Bring your friends and receive great bonuses!
Health care benefits and numerous other discounts
Consistent support for anything you may need along the way
During a Typical Day, You’ll
Answer incoming communications from customers
Conduct research to provide answers for customers to resolve their issues
REQUIREMENTS
What You Bring To The Role
Fluency in English and German
Recognize, apply and explain your product or service knowledge
Computer savvy
What You Can Expect
Knowledgeable, encouraging, supporting and present leadership
Diverse and community minded organization
Career-growth and lots of learning opportunities for aspiring minds
Excellent premises during training and paid 4 week training
And yes...all the competitive performance bonus opportunities and benefits you'd expect and maybe a few that would pleasantly surprise you