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DESCRIPTION
Shift: 24/7
Work model: Hybrid
What we do
As Top Employer, we are dedicated to helping the world's leading companies build stronger businesses — helping them go from doing digital to being digital.
Cognizant Poland offices are located in Gdańsk, Wrocław, and Kraków. With the capacity to support various clients, we offer a world of opportunities for both professionals and graduates. You can expect five-star training, a chance to realize your career goals, and a range of benefits. Be Cognizant!
About the role
As a Reporting Specialist, you will be part of the project operating within a couple of different streams, primarily focusing on:
- Reporting problems from Customers, our Client’s Employees, Business Owners, Surveyors, and Data Feed Updates,
- Real-time reporting of public transportation disruptions and road incidents across the globe, to the cities and countries our Client’s Maps Transit has been launched,
- Running tests and providing feedback on newly defined procedures including the use of tools, policies, and workflows,
- Performing validation by calling if required,
- Using a variety of online sources in various languages.
REQUIREMENTS
Skills and experience:
- Fluent Dutch & English (at least B2),
- Willingness to work in a shift-based work schedule (24/7),
- Work experience of 0-2 years,
- Good understanding of all forms of public transport,
- Researching skills,
- Good communication skills and attention to detail,
- Incident management experience will be a great asset.