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DESCRIPTION
Description
Are you an avid social media user with a keen eye for detail?
We have an exciting opportunity for you! Join us to play a key role in ensuring a safe and positive experience for users on one of the most popular social media platforms.
Responsibilities
Review user-generated content to ensure compliance with guidelines.
Monitor platforms for inappropriate or harmful material and take necessary actions.
Collaborate with teams to improve moderation strategies and ensure a safe user environment.
REQUIREMENTS
Requirements
C2 level of German and advanced English.
Strong affinity for social media, goal-driven and proactive.
Content moderation, customer service, or contact center experience is a plus.
Mandatory: Completed studies (ESO/High School or higher).
Desirable Skills
Process Excellence: Systematically improving organizational processes to enhance efficiency, effectiveness, and quality
Collaboration: Working effectively with others, sharing ideas and resources to achieve common goals
Communication: Exchanging information, ideas, and messages between individuals or groups through various channels and mediums.
Emotional Intelligence: Understanding and managing one's own emotions and the emotions of others to foster positive relationships and enhance the impact of actions
Open Mindedness: Considering and appreciating diverse perspectives and ideas, fostering collaboration
Critical Thinking: Evaluating information and arguments, leading to informed and effective decisions based on data insights
Solution Orientation: Approaching problems and challenges with a focus on finding practical and effective solutions
Entrepreneurship: Having a mindset characterized by innovation, creativity, risk-taking, and a proactive approach to problem-solving and opportunity identification