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Dutch-Speaking Technical Support Agent in Lisbon, Portugal

Lisbon , Portugal

Nordic Jobs Worldwide

Mandatory:

English Advanced

Dutch Proficiency

Company

Nordic Jobs Worldwide

Employment type

Full time

Experience

Mid Level

DESCRIPTION

Are you tech-savvy and possess excellent communication skills, along with a strong service-oriented mindset? The world's largest and most renowned search engine is in need of Dutch-speaking technical support professionals—take this opportunity to grow your career in tech while enjoying life in vibrant Lisbon, Portugal!

Join our client’s international team as a Technical Customer Advisor and be part of a fast-paced, multicultural environment supporting top-tier technology products. Benefit from a full relocation package and a dynamic career path with one of the most recognized names in outsourcing services.

About the company

Our partner is a French multinational outsourcing company that makes business easier for the world's most renowned brands by managing their customer support with utmost professionalism and customer orientation. Join a family of over 62,000 highly motivated colleagues across 170 locations and 49 countries. Seize the opportunity to become part of a multicultural team, a fast-paced environment, and a diverse pool of dedicated projects with some of the best B2C and B2B brands worldwide!

What will you do?

Handle inbound customer support in Dutch via phone, chat, and email

Assist with pre-sales, general inquiries, and technical issues

Address customer escalations and document case information accurately

Collaborate with technicians to resolve or close support tickets

Maintain internal ticketing systems in English

Promote customer satisfaction and uphold brand reputation

Candidate profile

Native-level Dutch (C2) and good English skills

Technical troubleshooting experience is a plus

Strong communication skills with ability to simplify technical topics

PC literacy, Google Docs, and Google Sheets proficiency

Familiarity with wireless troubleshooting

Patient, discreet, and up-to-date with IT trends

Self-motivated, proactive, and a team player

Must have an EU passport or valid residence permit

Employer offers

Competitive salary

Full relocation package

Long-term accommodation option

Private health insurance

Modern offices and facilities in Lisbon

Career growth opportunities and internal mobility

Discounts, events, and multicultural environment

About Lisbon

Lisbon is the vibrant capital of Portugal, with approximately 600,000 residents in the city center and around 2.8 million in the greater metropolitan area. The city is located near the Atlantic Ocean and offers great shopping, fantastic food, a lively nightlife, and an amazing cultural heritage. Lisbon enjoys a warm climate for most of the year. This is one of the many reasons why the stunning city has become one of the most popular destinations for Europeans and has a growing expat community.

Multilingual Jobs Worldwide

Multilingual Jobs Worldwide is a leading recruitment company focusing on connecting multilingual talent with exciting career opportunities worldwide. With a network of 400+ partners in over 40 countries, we have successfully helped more than 7000 candidates secure their dream jobs.

REQUIREMENTS