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Spanish-Speaking Customer Experts for Mercedes-Benz

Athens , Greece

TP Greece

Mandatory:

Spanish Proficiency

Company

TP Greece

Employment type

Full time

Experience

Entry level

DESCRIPTION

If you are an avid auto enthusiast, join our Mercedes-Benz Customer Experts team and work in Greece with one of the most esteemed automobile brands

We are looking for Spanish speaking talents who will be the primary point of contact for customer requests, representing Mercedes-Benz, the top German manufacturer of cars, buses, and trucks.

Join a team dedicated to providing top customer experience and at the same time build your professional network, improve your communication skills, and enrich your CV with notable work experience.

Your responsibilities:

Be the primary point of contact for customer requests, representing one of the world’s most esteemed car brands
Utilize phone calls, e-mails and chats in order to provide a seamless customer experience
Respond to inquiries about products and services, offering expert advice on a range of car-related matters
Resolve issues as they arise – addressing customers’ concerns in a professional and timely manner
Turn every customer into a happy customer!
Enjoy your time in Greece ????

What you will bring:

Fluency in Spanish
Very good use of English – both in written and spoken language
A profound passion for cars is a big plus
Work experience as a customer support/customer care representative for at least 6 months will be preferred
Highly developed communication skills
A genuine problem-solving mentality and a deep sense of ownership
Tech savviness and learning agility
A positive attitude

What we offer:

Complete relocation support (we will cover all the costs from the moment you leave your house until the moment you are ready to rent your first home in Greece)
Competitive monthly salary + 2 extra salaries per year
Refer-A-Friend: Bring your friends and receive great bonuses!
Health care benefits and numerous other discounts
Fully remunerated training by certified instructors
A career path within a company of more than 11.500 employees
Special events as well as community & social responsibility initiatives
Free online Greek language courses
State of the art premises, providing a great working environment with relaxing break areas
The opportunity to work for a Great Place to Work-Certified Company

Moreover, this is a great opportunity to advance your career and work for a multinational company, by developing strong experience and skills, while representing one of the biggest brands worldwide. In addition, you will be a member of a company that fosters diversity, offering equal opportunities to all, regardless of gender, ethnicity, religion, culture or age.

Find out more!

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