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DESCRIPTION
Do you want to work in customer support for an exciting international company?
Our client is looking for a Danish-speaking Customer Support Representative to join their team in Limassol, Cyprus!
Become part of a dynamic company that provides online marketing services to consumers. As a customer support agent, you will work with advertising, customer support, customer retention, and data analysis. The company offers an attractive relocation package, including airport pickup and free accommodation for up to four weeks.
About the Company
Our client, Skill on Net Ltd, aims to become the global leader in gaming entertainment by offering customers the most engaging and reliable experiences. With over 30 recognized brands, they prioritize sustainability and long-term growth and are committed to revolutionizing the industry for players, their business, and entertainment as a whole.
What will you do?
Respond to customer inquiries via email, phone, and chat in a professional and friendly manner
Create and maintain customer accounts by registering account information
Resolve product and service issues by identifying the problem, determining the best solution, and following up to ensure resolution
Handle a high volume of inbound calls, emails, and chats
Identify and assess customer needs to ensure high customer satisfaction
Follow communication procedures and policies
Engage with customers and deliver excellent service
Requirements
Fluent in Danish and good command of English
Experience in customer support is a plus but not required – full training is provided
Strong communication skills and active listening abilities
Customer-oriented with the ability to adapt to various situations
Good general IT skills
Ability to work in shifts
Capable of working both independently and in a team
The Company Offers
Airport transport and free accommodation for 2–4 weeks
No income tax on annual income below €19,500
€300 monthly rent allowance (tax-free)
Two flight tickets per year
Monthly performance-based bonus
Annual bonus
Full health insurance
Referral bonus for new hires
Exciting company events
About Cyprus
Cyprus, the mythical island of the goddess Aphrodite, offers stunning beaches, historic ruins, delicious food, and the world’s oldest wine label, Commandaria. As the third-largest island in the Mediterranean, Cyprus is known for its sunny climate and attractive cost of living—making it the perfect destination for your next adventure!
Nordic Jobs Worldwide
Nordic Jobs Worldwide is a leading recruitment company focusing on connecting Nordic–speaking talents with exciting career opportunities worldwide. With a network of 400+ partners in over 40 countries, we have successfully helped more than 6,500 candidates secure their dream jobs.