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English Sales Advisor for Financial Software Company - Porto open_in_new
explore Porto , Portugal
DESCRIPTION
Come and work with us.
Are you a customer service representative looking to expand your skills and maximize your potential earnings?
Are you English native or fluent with strong sales skills?
Are you looking for a role that rewards you the more you put in?
So we have the perfect opportunity for you!
Your future project: join our English Sales Customer Support team.
Our client is one of the world's most renowned financial software companies, delivering personalized experiences on a trusted and open platform.
As a sales advisor in this project, your daily responsibilities will include:
- Contact clients that are using the 3 month trial period quickbooks version through phone, ensuring the best quality service
- Engaging with the clients explaining them the advantages to have the paid version finishing the process of Sale
- Solve with precision and efficiency emerging issues that customers may face
- Perform corrections and optimize the customers technical knowledge
- Meet and exceed our service quality goals, compliance regulations and productivity targets
- Create amazing experience that people value and we are proud of
- Be responsible to follow the direction of management and provide feedback
REQUIREMENTS
To succeed in the role, you will need to have:
- Previous experience in cross sales (mandatory)
- Native or proficient level of English (C2)
- Strong communication skills – with excellent phone conversation skills, attentive listening and superior writing skills
- Analytical and problem solving skills with strong attention to detail
- Persuasive Skills
- Self-Motivating Skills
- Negotiation Skills
- Desire to learn and advance, be a curious investigator and problem solver
- Must hold EU citizenship or valid work permit for Portugal
- Be a local candidate (Work on site in Porto)