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DESCRIPTION
Do you dream of living in Greece and working in an exciting position where you gain international experience while working remotely?
This is your chance not only to join a large multicultural company but also to have the time of your life in Greece! We are currently looking for Norwegian-speaking individuals who want to work in customer service, explore something new, and gain valuable international work experience. You will work with the Norwegian market, and our client is searching for someone with a sparkle in their eye who goes the extra mile to provide excellent service.
About the Company
The company is a pioneer in offering office and workplace opportunities for Nordics in Greece and is also the largest player in the market. Our client is a global leader in customer service and technical support. With headquarters in Athens, Greece, they boast an impressive portfolio of clients across various industries, including technology, finance, healthcare, and retail. The company provides a wide range of services, such as customer service, technical support, sales, marketing, and more.
With a talented team of skilled professionals, they deliver exceptional services and solutions that help their clients achieve their business goals. The company is committed to continuous training and development, fostering a dynamic and inclusive work environment focused on providing outstanding customer service experiences.
Why Move to Athens?
Athens, the vibrant and diverse capital of Greece, has something to offer for everyone. The city is a treasure trove of historical landmarks, charming neighborhoods, and culinary experiences that will leave you breathless. Step back in time and explore iconic monuments such as the Acropolis and Parthenon, which stand as a testament to Athens' rich history and cultural heritage.
Athens is also a culinary paradise. Indulge in authentic Greek dishes, from moussaka and souvlaki to fresh seafood and mezedes (small dishes). Explore the city's bustling food markets, like Varvakios Agora, to discover the freshest ingredients used in Greek cuisine. Athens hosts numerous cultural events and festivals, such as the Athens and Epidaurus Festival, which features open-air classical theater performances, and the Athens International Film Festival, celebrating the best in cinema.
With its dynamic city life, rich cultural heritage, and excellent gastronomy, Athens is an ideal destination to experience a vibrant and diverse lifestyle. You’ll be surrounded by friendly people, enjoy a pleasant climate, and gain a deeper understanding of Greek culture and history. Moving to Athens will guarantee lifelong memories as you explore the city’s wealth of experiences.
Qualifications
As a Customer Service Representative, your role, together with your team, will be to handle customer issues with empathy and efficiency. Through phone, email, and chat, you will assist customers in resolving product-related issues and ensure solutions are achieved. You are customer-oriented, maintain professionalism, and stay calm under pressure.
REQUIREMENTS
What we’re looking for:
- Fluency in Norwegian, with good proficiency in English.
- Strong PC skills.
- Ability to multitask, prioritize, and manage time effectively.
- Willingness to work in a fast-paced environment.
- Previous experience in customer service and/or IT support is a plus.
- Flexibility to work shifts.
- Willingness to relocate to Athens and commit to at least one year.