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Danish/Finnish/Norwegian/Swedish Customer Care Agent - Porto
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Game presenter and shuffler (m,f) with Turkish - Belgrade open_in_new
explore Belgrade , Serbia
workPersonalbüro U. Herrmann
Mandatory:
business
history
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DESCRIPTION
- To be “the face” of the company delivering expert knowledge and superior gaming quality
- To represent and maintain the company brand by consistently adhering to the company presentation and grooming policy
- To present all games in the required professional manner, showcasing exceptional presenting skills at all times in line with the company performance expectations
- The ability to engage players
- To maintain a professional level of technical proficiency in all games with the ability to remain fully aware of your performance at all times and ensure compliance with the Company brand guidelines
- To have an active role in the company’s continuous improvement plan to achieve plans for future growth within the company
REQUIREMENTS
- Native/fluent C 1 in Turkish, both oral and written. English B1/B2
- Exceptional presenting skills
- An enthusiastic and positive attitude with an outgoing personality
- Must be able to maintain high energy levels for the duration of games that require a more animated performance
- Flexibility of working hours and the ability to commit to a 24/7 service pattern
- Must be reliable and have good attendance and timekeeping records
- Attention to detail and excellent people skills are essential as this is a customer-facing role
- Must be able to demonstrate the ability to think quickly and remain calm under pressure while maintaining accuracy, discipline and discretion