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Team Leadership jobs abroad

784 job offers found

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German Supervisor in Lisbon - Immediate start

Lisbon , Lisbon

Easy apply
Relocation package
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German-speaking Customer Agent, (Remote) in Greece

Remote , Remote

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Relocation package
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German-speaking Customer Support to Southern Europe

Athens , Athens

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Relocation package
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German speaking Team Manager

Athens , Athens

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Swedish speaking Team Manager

Athens , Athens

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Relocation package
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German speaking Trainee Sales Coach

Athens , Athens

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Relocation package
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German-speaking Google ADs Sales Manager to Barcelona, Spain

Barcelona , Barcelona

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Sales Manager (Nordic market) in Malaga, Spain

Malaga , Malaga

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Relocation package
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Team Leader (Swedish - speaking) - On-site BN01

Malaga , Malaga

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Relocation package
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German-speaking IT Support Specialist in Porto (hybrid)

Porto , Porto

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Advertising Sales Representative – Spanish speaker

Lisbon , Lisbon

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Team Leader - Order to Cash

Porto , Porto

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Beauty Advisor with French in Porto

Porto , Porto

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Advertising Sales Representative with French in Lisbon

Lisbon , Lisbon

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Training Manager

Belgrade , Belgrade

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Croatian-English Travel Customer Service (Booking.com)

Athens , Athens

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Relocation package
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German-English Travel Customer Service (Booking.com)

Remote , Remote

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Technical Support for Microsoft – Spanish speaker

Lisbon , Lisbon

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Relocation package
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English - Customer Service in support of The Home Depot

Athens , Athens

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Technical Support for Healthcare – Spanish speaker

Lisbon , Lisbon

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Relocation package
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job offers of Konecta Portugal at Europe Language Jobs

German Supervisor in Lisbon - Immediate start

Lisbon , Portugal

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DESCRIPTION
About the Role

Are you an experienced people leader fluent in German with a passion for customer service and team development? We are looking for a German-speaking Team Lead to join our growing contact center team. In this role, you will lead a group of customer service agents, ensuring high performance, motivation, and quality of service across the board.

Key Responsibilities

  • Lead, coach, and motivate a team of German-speaking contact center agents;
  • Monitor and evaluate team performance, providing regular feedback and development plans;
  • Ensure operational KPIs, SLAs, and quality standards are consistently met or exceeded;
  • Handle escalations and provide hands-on support to the team when needed;
  • Collaborate with Workforce Management, Quality, and Training teams to optimize results;
  • Report on team metrics and identify opportunities for continuous improvement;
  • Support new hire onboarding and ongoing training initiatives.

Who You Are

  • Fluent in German (C1 or native level) and English (B2+);
  • Previous experience in a Team Lead or Supervisory role within a contact center (minimum 1 year);
  • Strong leadership, coaching, and conflict resolution skills;
  • Data-driven with good command of performance metrics and reporting;
  • Comfortable in a dynamic, fast-paced, and multicultural environment;
  • Proficient with tools such as CRM systems, ticketing platforms, and Microsoft Office.

What We Offer

  • Competitive salary and performance-based incentives;
  • Private health insurance and other benefits;
  • Training and professional development opportunities;
  • International and inclusive work environment;
  • Career progression within a growing organization.

Ready to Lead?

ARE YOU THE PERFECT CANDIDATE?