Would you like to start an international career in Bulgaria and gain valuable experience while living abroad? We are looking for motivated and service-oriented Polish-speaking candidates to join our client's growing teams in Sofia across Customer Service, Technical Support, and Content Moderation roles.
Join a dynamic international environment where no two days are the same. Work alongside colleagues from all over the world, develop your communication and problem-solving skills, and support global customers and digital platforms. You will receive full training, career development opportunities, and a relocation package to help you settle comfortably in Sofia.
About the company
Our client is a global leader in digital customer experience and business process outsourcing, supporting some of the world's most recognized brands through customer care, technical support, AI operations, and trust & safety solutions. With a strong international presence and multicultural environment, they provide employees with excellent training, career growth opportunities, and modern workplace facilities.
What will you do?
• Provide professional customer support via phone, email, and chat
• Assist customers with product-related questions and account inquiries
• Troubleshoot technical issues and guide users through solutions
• Escalate complex cases to relevant internal departments
• Review and moderate online content according to company policies
• Ensure that platform content complies with community and safety standards
• Handle sensitive content with professionalism and accuracy
• Maintain high-quality service standards and customer satisfaction
• Collaborate with international teams in a fast-paced environment
• Document interactions and follow internal processes accurately
About Sofia
Sofia is one of Europe's most exciting up-and-coming capitals, offering a unique mix of modern city life, rich history, vibrant nightlife, and beautiful mountain scenery. With affordable living costs, countless restaurants and cafés, outdoor activities year-round, and a growing international community, Sofia is the perfect place to start your next adventure abroad while building your career.
