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Polish Speakers Wanted in Sofia: Relocation Package Included

Sofia , Bulgaria

Nordic Jobs Worldwide

Mandatory:

English Intermediate

Polish Proficiency

Company

Nordic Jobs Worldwide

Employment type

Experience

Entry level

DESCRIPTION

Would you like to start an international career in Bulgaria and gain valuable experience while living abroad? We are looking for motivated and service-oriented Polish-speaking candidates to join our client's growing teams in Sofia across Customer Service, Technical Support, and Content Moderation roles.

Join a dynamic international environment where no two days are the same. Work alongside colleagues from all over the world, develop your communication and problem-solving skills, and support global customers and digital platforms. You will receive full training, career development opportunities, and a relocation package to help you settle comfortably in Sofia.

About the company

Our client is a global leader in digital customer experience and business process outsourcing, supporting some of the world's most recognized brands through customer care, technical support, AI operations, and trust & safety solutions. With a strong international presence and multicultural environment, they provide employees with excellent training, career growth opportunities, and modern workplace facilities.

What will you do?

• Provide professional customer support via phone, email, and chat

• Assist customers with product-related questions and account inquiries

• Troubleshoot technical issues and guide users through solutions

• Escalate complex cases to relevant internal departments

• Review and moderate online content according to company policies

• Ensure that platform content complies with community and safety standards

• Handle sensitive content with professionalism and accuracy

• Maintain high-quality service standards and customer satisfaction

• Collaborate with international teams in a fast-paced environment

• Document interactions and follow internal processes accurately

About Sofia

Sofia is one of Europe's most exciting up-and-coming capitals, offering a unique mix of modern city life, rich history, vibrant nightlife, and beautiful mountain scenery. With affordable living costs, countless restaurants and cafés, outdoor activities year-round, and a growing international community, Sofia is the perfect place to start your next adventure abroad while building your career.

REQUIREMENTS

• Fluent in Polish and English

• Strong communication and interpersonal skills

• Good technical understanding and problem-solving abilities

• Ability to work independently and as part of a team

• Comfortable working in a multicultural and dynamic environment

• Detail-oriented with strong analytical skills

• Previous experience in customer support, technical support, or content moderation is an advantage

• Able to handle sensitive or repetitive content professionally

• Flexible and adaptable mindset

• Motivated to relocate and build an international career

Online Moderator jobs abroad

DESCRIPTION

REQUIREMENTS

SKILLS

ARE YOU THE PERFECT CANDIDATE?