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DESCRIPTION
Are you a fluent German speaker with exceptional communication and problem-solving skills? Do you thrive in a remote work environment?
We are seeking a highly motivated and customer-oriented German Customer Support Representative to join our team at a leading household appliances company. In this role, you will provide exceptional support to German-speaking customers from the comfort of your home in Greece.
Responsibilities
- Provide prompt and efficient customer support via chat and phone.
- Accurately and effectively address customer inquiries, including how-to questions and troubleshooting technical issues.
- Build strong customer relationships by delivering an exceptional and personalized support experience.
- Contribute to continuous process improvement and identify opportunities for enhancing customer satisfaction.
REQUIREMENTS
- Native or bilingual proficiency in German.
- Advanced English language skills.
- Excellent communication and interpersonal skills, with a strong customer-centric approach.
- Proven problem-solving and analytical skills.
- Strong computer literacy and technical attitude.
- Being based in Greece or being willing to relocate
- EU Passport holder (essential for relocation support).
- Ability to work independently and proactively in a remote environment.