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Support Specialist for Dutch customers - Inbound/Chat/Email open_in_new
explore Porto , Portugal
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DESCRIPTION
Are you passionate about making a meaningful impact on customers' lives? We are seeking dedicated individuals to provide exceptional support in the smartphone market. If you are empathetic, a great communicator, and speak Dutch, we want to hear from you!
In this role, you will be responsible for identifying customer needs, clarifying doubts or questions about electronic devices, handling complaints, resolving issues, and performing back-office tasks as needed.
To thrive in this job, it’s essential to have at least a C1 level of Dutch, good knowledge of English, excellent communication and interpersonal skills, and a patient, empathetic attitude. You should be able to work effectively in a team and adapt to different work modalities.
Please note that depending on the project, working conditions may vary, but we still encourage you to apply.
Ready to Make a Difference? If you are enthusiastic about helping customers and are adaptable to changing work modalities, we invite you to join this team. Apply today and be part of a rewarding mission to provide Customer Service of excellence."