Quality Analyst jobs abroad
335 job offers found
DESCRIPTION
Are you also looking for new horizons and challenges for the new year, and would you like to work for an American streaming service in Athens? We are currently looking for Danish-speaking customer service agents for Athens for our international client. We are seeking adventurous, motivated, and engaged employees who want to develop their professional profile and enjoy the rich Mediterranean culture.
About our client:
Our client would like to welcome you to their most recognized company in customer service and technical support. Their mission and values represent their mindset, and they work every day towards achieving their goals, having happy employees, and ensuring high customer satisfaction. With 6,000 employees from 90 nationalities and 35 different languages, they were awarded the title of 'Best Multi-lingual Contact Center' in 2017 due to their inclusive work culture. Our client has an impressive client list and is responsible for managing their service department, meaning you will indirectly represent brands and organizations that will shine on any CV!
Working for an international organization has motivated many young Danes to move to Greece, and the many experiences awaiting them have encouraged them to apply.
Job responsibilities:
Assist Danish viewers over the phone and/or chat regarding account management, billing issues, content, and basic website and application navigation.
Provide account and application support to our viewers, specifically related to software functionality and troubleshooting system configurations and network settings.
Provide accurate, real-time responses to viewer inquiries.
Find solutions when a product has a malfunction.
Offer troubleshooting services and product information.
Communicate clearly and carefully with all customers.