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airplanemode_activeRelocation package
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Fala Português? Temos a Oportunidade para SI!
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Customer Service Bilingual with Spanish and Portuguese
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Rappresentante del Servizio Clienti i - Lisbon based only open_in_new
explore Lisbon , Portugal
workKonecta Portugal
Mandatory:
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DESCRIPTION
- Fornire assistenza ai clienti tramite chat, telefono ed e-mail
- Gestire richieste, reclami e fornire informazioni su prodotti e servizi
- Mantenere registrazioni precise delle interazioni con i clienti
- Collaborare con i colleghi per ottimizzare i processi di assistenza
- Partecipare a programmi di formazione e sviluppo delle competenze
REQUIREMENTS
- Fluente a livello madrelingua in italiano
- Conoscenza dell'inglese a livello minimo B2
- Esperienza pregressa in un ruolo di assistenza clienti
- Ottime capacità comunicative e di problem solving
- Buona padronanza degli strumenti CRM e del pacchetto Microsoft Office
