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Danish-Speaking Technical Support & User Enablement Expert open_in_new
explore Porto , Portugal
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DESCRIPTION
We are looking for a Danish-speaking Technical Support & User Enablement Expert to join the team of a globally recognized technology company. This role combines technical troubleshooting with user education, helping customers get the most out of their devices while providing an outstanding service experience.
If you’re passionate about tech, love solving problems, and thrive in a fast-paced, multicultural environment , we want to hear from you!
REQUIREMENTS
- Provide inbound technical support and back office assistance
- Troubleshoot hardware/software issues across platforms (Android, iOS, etc.)
- Guide users to optimize their use of tech products and services
- Work with advanced tools and internal knowledge bases
- Deliver exceptional customer experience with empathy and clarity