NEW
Interpersonal Skills jobs abroad
804 job offers found
HIGHLIGHTED
starsEasy apply
airplanemode_activeRelocation package
You are seeing job offers with languages
in Europe. Companies publishing with Europe Language Jobs are looking for
multilingual speakers to work in top locations in Europe. Job offers with
languages are published every day on our site, so keep looking for the right
position for you. Complete your CV information and you will be able to see
job offers matching your languages and skills. You can search by language,
country, city and sector and you can do further searches using the Find Jobs
By box. You are only a few clicks away from landing a language job in
Europe!
HIGHLIGHTED
business
history
lightbulb
DESCRIPTION
Workster partners with the largest outsourcing company in Greece to find Polish-speaking Customer Experts for the largest worldwide tobacco a company out of their office in Athens.
Your Role
- Relationship building role whereas you will follow-up with the user on their journey quitting smoking and switching to alternative to traditional tobacco products
- Assist with troubleshooting on the products
- Become and remain knowledgeable about our products and community standards
- Make well balanced decisions and personally driven to be an effective advocate for our community
- Strong interpersonal skills, verbal and written communication skills and most importantly empathy
- Respond to user inquiries with high quality, speed, empathy and accuracy
- Gather, analyze and utilize relevant data to develop ways to improve the overall user experience on the site
- Identify inefficiencies in workflows and suggest solutions
- Recognize trends and patterns, and escalate issues outside the company policy to the global team
REQUIREMENTS
Your Qualifications
- C1 level of Polish or higher
- Good level of English (B2)
- Willingness to relocate to Athens or already based there
- Experience in Customer Support is an advantage
- Strong abilities to work independently and as a team player
- Problem-solving and critical thinking skills
- Adaptable and flexible, demonstrating abilities to work with process and information changes
- Strong working knowledge of external systems and PC based internet and software applications
- Ability to provide required documentation (ID/Passport, Birth Certificate)