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explore St Julian's , St Julian's
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Dutch Customer Support Agent in Malta - Hybrid & Relocation open_in_new
explore St Julian's , Malta
DESCRIPTION
As a Customer Support Representative, you will be the first point of contact for customers, assisting them with inquiries, troubleshooting issues, and providing product information.
✔️ Respond to customer inquiries via chat, email, and phone.
✔️ Resolve technical and administrative issues efficiently.
✔️ Manage and update customer accounts.
✔️ Provide expert advice on products and services.
✔️ Collaborate with other departments to enhance customer satisfaction.
REQUIREMENTS
???? Salary: Competitive, based on experience, with performance-based bonuses.
???? Hybrid Work Model: Opportunity for remote work after the initial training.
???? Flexible Working Hours: Rotational shifts including mornings, evenings, and some weekends.
✈️ Relocation Support: Assistance with moving (depending on the employer).
???? Training & Development: Comprehensive training and career growth opportunities.
????️ Additional Benefits: Bonus structures, insurance, and paid leave.