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DESCRIPTION
Are you excited to start your new career in Portugal? This might be just the right opportunity! We are looking for a Dutch-speaking Content Moderator to join our client in beautiful Porto!
Essential Functions/Core Responsibilities
- Utilize standard procedures when dealing with problems or performing research; may need to use judgment to select from a variety of pre-determined options to resolve problems or perform research
- Perform tasks that are not always clearly defined yet are part of a regular workflow
- Communicate effectively with individuals/teams in the program to ensure high quality and timely resolution
- Clarify customer requirements; probe for and confirm understanding of requirements or problem
- Prepare complete and accurate work including appropriately notating accounts as required
- Maintain basic knowledge of client products and/or services
- Operate computer to key and/or verify information
REQUIREMENTS
Your profile
- Dutch native, B2 level of English is required
- Able to rotate shifts, as needed
- Right to legally work in Portugal is mandatory
- High school diploma
- Basic computer navigation skills and PC Knowledge
- Ability to work as a team member, as well as independently