You are seeing job offers with languages in Europe. Companies publishing with Europe Language Jobs are looking for multilingual speakers to work in top locations in Europe. Job offers with languages are published every day on our site, so keep looking for the right position for you. Complete your CV information and you will be able to see job offers matching your languages and skills. You can search by language, country, city and sector and you can do further searches using the Find Jobs By box. You are only a few clicks away from landing a language job in Europe!

German-Speaking Freelance Customer Support – Remote EU

Remote , Remote

Workster

Mandatory:

English Proficiency

German Mother tongue

Company

Workster

Employment type

Full time

Experience

Mid Level

DESCRIPTION

Workster is partnering with a rapidly growing European e-mobility company that makes high-quality e-bikes accessible across the DACH region. To support their expanding customer base, we are looking for a German-speaking Freelance Customer Support Specialist who can work remotely from anywhere in Europe.

This role is ideal for independent professionals who are passionate about customer experience, sustainability, and modern mobility solutions. As a key point of contact, you will support users throughout their entire journey — from choosing the right e-bike to ensuring a smooth after-sales experience.

Your Role:

Respond to customer inquiries via email, chat, and occasional phone calls.
Assist customers in selecting the right e-bike based on needs, preferences, and budget.
Provide accurate product details and personalised recommendations.
Give updates on deliveries and handle after-sales issues (warranty, missing parts, adjustments).
Escalate and resolve complex cases in coordination with internal departments.
Suggest improvements to processes, FAQs, and customer success tools.
Maintain high-quality communication and efficient handling of all requests.

Your Qualifications:

Ability to invoice as a registered freelancer or company (B2B setup required).
Native or fluent German + strong B2 English.
Previous customer support or client-facing experience.
Independent, well-organised, and proactive problem solver.
Comfortable working remotely and managing your own schedule.
Positive, customer-focused mindset with strong communication skills.
Interest in tech and e-mobility is an advantage.
Flexible availability (shifts to be defined).

The Offer:

Fully remote work from anywhere within Europe.
Flexible working hours with autonomy over your schedule.
Work with a multicultural, mission-driven, and innovative team.
Training and ongoing product support provided.
Competitive freelance compensation: 13.5–15.5 € per hour, with the first 2 weeks at 50% for onboarding.
Start date: 30th March
Shift details and final working hours: TBD.

Benefits:

Competitive base rate
Remote work across Europe, Worldwide
Supportive multicultural team
Dynamic and sustainable industry

Apply now!

Customer Support Igaming jobs abroad

DESCRIPTION

SKILLS

ARE YOU THE PERFECT CANDIDATE?