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Sales support agent - Dutch | Work remotely from Bulgaria open_in_new
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DESCRIPTION
Are you a Dutch speaker looking for a new adventure? Join an international team in Sofia, Bulgaria, as a Sales Support Agent for a home delivery service of frozen foods! Enjoy a hybrid work environment, competitive salary, and excellent benefits while experiencing life in a vibrant European city. If you have strong communication skills and enjoy assisting customers, this is your chance to build a stable and rewarding career abroad.
About the job
As a Sales Support Agent, you’ll help Dutch-speaking customers place orders, provide product recommendations, and ensure excellent service. You’ll handle both inbound and outbound calls, manage customer accounts, and resolve any queries efficiently. With ongoing training and support, you’ll develop valuable sales and customer service skills while working in a friendly, international environment.
What is your daily life like?
- Answer calls and assist Dutch-speaking customers with their orders.
- Recommend products based on customer preferences.
- Build strong relationships by delivering top-quality service.
- Process orders, update customer accounts, and handle inquiries.
- Use persuasive communication to enhance the customer experience.
REQUIREMENTS
✔ Fluent Dutch speaker (C1 level or higher).
✔ Good English skills for internal communication.
✔ Previous customer service or sales experience is a plus.
✔ EU work permit or eligibility to work in Bulgaria.
✔ Strong communication and problem-solving skills.