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Taiwanese - Speaking Client Relations Manager

Remote , Taiwan

Mandatory:

English Proficiency

Mandarin Proficiency

Company

Employment type

Full time

Experience

Entry level

DESCRIPTION

The Role:

We are looking for a passionate and self-motivated professional to join our Client Relations team in Taiwan.

The main responsibilities of the position include:

• Develop and maintain excellent relationships with prospective and existing clients

• Responsible for activating new client leads and following up with potential clients

• Handle client inquiries and ensure that high level service is provided

• Perform personal clientele analysis and take actions as required

• Stay abreast of the latest developments, products and marketing promotions that Trading Point launches and the relevant terms and conditions; and communicate them to the clients

• Ensure compliance with the company’s legal guidelines and compliance procedures

• Provide suggestions on system enhancements

• Act in the best interest of the company at all times, and cooperate with the rest of the Client Relations team in order to perform business development

• Contribute to the team effort by achieving targeted results

• Cooperate effectively with other departments as necessary

REQUIREMENTS

Main requirements:

• Degree in any business-related field

• Client handling experience in the financial services sector will be considered an advantage

• Fluent Taiwanese and Mandarin speaker with excellent oral and written skills in English

• Reliable, with integrity of character

• Outstanding communication and interpersonal skills

• Dynamic, innovative and target oriented

• Strong computer literacy

• Valid work permit required

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DESCRIPTION

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