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DESCRIPTION
Role: Italian speaking Content Moderator
Location: Sofia, Bulgaria
Salary: EUR 1,400 gross p/m
Operational Hours: 40 hrs per week, rotation within a 24x7 operation
Relocation package: 3 weeks accomodation on arrival in Sofia plus support in finding a place to live in Sofia after the 3 weeks plus a relocation bonus 1500 EUR which is paid on 2 installments (1st and 2nd month)
Join a Leading Global Team in Online Content Safety
Are you an Italian speaker with a keen eye for detail and a passion for maintaining digital safety? This is your opportunity to join a rapidly growing team dedicated to protecting online communities by ensuring content remains respectful, compliant, and safe for all users.
Our client, a renowned global partner in digital trust and safety services, is currently expanding its operations in Bulgaria and is seeking Italian-speaking Content Moderator to join their vibrant team.
As a Social Media Content Moderator, you will play a key role in supporting one of the world’s largest social media platforms. Your responsibility is to review and moderate user-generated content, ensuring it aligns with platform policies, community standards, and legal regulations. This is a vital role in today’s digital world - where you directly contribute to creating a positive and respectful online environment.
Your Key Responsibilities
- Monitor and review user-generated content, including posts, videos, images, and advertisements
- Identify and escalate content that violates community guidelines or legal regulations
- Conduct content analysis to determine the appropriate action based on predefined policies
- Respond to content issues with professionalism and empathy
- Provide written support and reporting, ensuring consistency and accuracy in documentation
- Ensure prompt and effective resolution of flagged content issues
- Participate in regular team calibration sessions to stay updated on policy changes
- Maintain a high level of discretion and emotional resilience, especially when dealing with sensitive or graphic material
REQUIREMENTS
- Fluency in Italian (written and spoken) – essential
- Good level of English – for internal communication and training
- Strong attention to detail and critical thinking skills
- Comfortable working in a fast-paced, target-driven environment
- Excellent written communication and analytical capabilities
- Ability to maintain professional objectivity, even when reviewing distressing content