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Video Content Moderator with Croatian

Krakow , Poland

Cognizant Technology Solutions

Mandatory:

English Advanced

Croatian Proficiency

Company

Cognizant Technology Solutions

Employment type

Full time

Experience

Entry level

DESCRIPTION

WORK FROM THE OFFICE*

Are you a fan of vlogging or constantly looking to videos to help solve your challenges? Do you want to learn more about social media regulation, online free speech, internal controls or maybe even learn about EU policy making? If the answer is yes, then you we have an amazing opportunity for as a Video Content Moderator. Join our team for the world’s best loved video-sharing website!

Accountabilities:

Revision of user reports regarding website content,
Analysis and identification of content according to compliance policies,
Making well-balanced decisions and helping to resolve inquiries to defined policies and procedures by flagging discrepancies,
Using market specific knowledge and insights to improve the support of user community,
Revision of sensitive content, sometimes involving graphic or disturbing subject matter

REQUIREMENTS

Proficiency of Croatian language at min. C1 level and English at B2 level,
Availability to work on 16/7 shift (including weekend shifts) from the office,
Excellent communication (verbal and written) and interpersonal skills,
Quick learning skills - adaptability to learn new processes, concepts,
Excellent organizational and time management skills,
Strong attention to detail and a desire to deliver accurately, efficiently, and to a high standard,
Having a neutral mindset to alternative video content that needs classification

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DESCRIPTION

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