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German speaking Travel Representative |Tourism Industry- Ath

Athens , Greece

speakit

Mandatory:

English Advanced

German Proficiency

Company

speakit

Employment type

Full time

Experience

Entry level

DESCRIPTION

At SpeakIt, we are looking for German-speaking professionals to join our team as Travel Representatives for a leading flight booking platform serving the DACH region (Germany, Austria, Switzerland).

If you are passionate about travel, enjoy helping customers, and thrive in a fast-paced environment, this is your opportunity to grow your career in the airline and tourism industry.

Responsibilities

Handle high-volume inbound calls and emails related to flight bookings
Assist customers with reservations, modifications, cancellations, and refunds
Provide full customer journey support (pre-sale and post-sale)
Promote and sell travel add-ons such as insurance, baggage, and parking
Deliver high-quality service while managing customer inquiries and complaints professionally
Maintain accurate records using CRM systems
Collaborate with team members to ensure smooth operations and customer satisfaction

REQUIREMENTS

Fluency in German (C1–C2 level, written and spoken)
Good command of English (B2 level)
Minimum 1 year of customer-facing experience
Previous call center experience is required
Tech-savvy with good knowledge of CRM systems
GDS knowledge (Amadeus/Sabre) will be considered an advantage
Strong communication and problem-solving skills
Ability to multitask and work under pressure
Team-oriented mindset with a resilient and solution-driven approach

Work Under Pressure jobs abroad

DESCRIPTION

REQUIREMENTS

SKILLS

ARE YOU THE PERFECT CANDIDATE?