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DESCRIPTION
Location: Sofia, Bulgaria (Hybrid)
Role: Dutch speaking Case Administrator
Salary: 1,323 euro net p/m
Hours of work: 40 hrs per week, rotational between MON-FRI 08:45 till 19:15
Relocation package: includes flight to Sofia, initial hotel stay, and assistance in finding a long term place to stay
The Company
Are you ready to start a new chapter in one of Europe’s most underrated gems? Our international outsourcing partner is offering an exciting opportunity in the heart of Sofia, Bulgaria - a dynamic and youthful city that blends cultural richness with modern vibrancy. From world-class restaurants and buzzing nightlife to skiing and hiking on nearby Vitosha Mountain, Sofia offers an ideal lifestyle for adventure-seekers and professionals alike. Join a growing team in a supportive and multicultural environment where your Dutch language skills and administrative talents will truly shine.
The Role
As a Case Administrator, you will be the backbone of operations for a group of private bailiff offices, ensuring the smooth and accurate processing of legal case files. Your day-to-day tasks will mainly focus on back-office administrative work, but you’ll also provide professional support on incoming inquiries from debtors (approximately 20% of the time).
This is a fantastic opportunity for someone who enjoys working behind the scenes, pays close attention to detail, and thrives in a structured, process-driven environment.
Your Key Responsibilities:
- Review and analyse debtor files, verify case data, and assess file readiness
- Draft and distribute writs in close collaboration with bailiff offices
- Manage all stages of the case file, including documentation and correspondence
- Respond to inbound calls from debtors and support them with empathetic, clear guidance
- Assist with setting up repayment arrangements and resolving queries
- Ensure all information is recorded accurately and complies with legal procedures
REQUIREMENTS
The successful candidate should have:
- Fluent in Dutch
- Good command of English
- Experience in administration or legal support is highly desirable
- Comfortable handling sensitive information with discretion
- Exceptional attention to detail and a structured mindset
- Able to multitask effectively in a fast-paced environment