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DESCRIPTION
Responsibility
- Inbound Customer service for bookings, purchases of services or goods;
- Assistance with concerns regarding payment, shipping, return and exchange and further questions about customer accounts;
- Management of changes, adjustments, complaints and any other customer concerns.
REQUIREMENTS
- Native level of written and verbal communication skills in French and good command of English (B1 Level);
- Willing to start an international experience – work abroad;
- Excellent communication and interpersonal skills and team spirit;
- Able to handle confidential and/or highly sensitive information;
- Experience in customer service (preferred);
- European Citizenship or valid work permit for Portugal.