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DESCRIPTION
Join us as a Business Development Representative for Google Cloud products and be the strategic link between businesses and groundbreaking cloud solutions.
Purpose of the role:
As a Business Developer Representative, you will be responsible for identifying robust sales opportunities, profiling prospective customers, discovering their needs and driving new business through various outbound campaigns.
You will help businesses work better together, move fast and innovate. As a member of the Business Development team, you will be the first point of contact for hundreds of businesses, proactively engaging them to build enthusiasm while identifying and qualifying their business needs to propose adequate solutions and send them on the most appropriate Sales path.
You will work towards individual targets, but will also be part of a larger sales team with a focus to grow our customer base across EMEA. You will work in a dedicated calling environment, interacting with customers primarily via outbound calls.
Responsibilities
- Meet quarterly SQO quota and daily/weekly activity targets.
- Manage assigned accounts to identify high-potential prospects and educate them on Cloud offerings.
- Execute daily outbound calls/emails (including cold calling) to C-level decision makers, quickly establish rapport, and assess needs.
- Understand pain points, gather technical requirements, align business needs with Cloud solutions (solution-selling), and build value for next sales steps.
- Maintain prospect/customer data in Salesforce (CRM), managing leads, contacts, accounts, opportunities, and activities.
- Work towards team and individual KPIs (productivity, conversion, opportunities, pipeline).
- Diligently document customer notes and deal details in Salesforce for stakeholder clarity.
REQUIREMENTS
- C2 level of English (both written and spoken).
- BA/BS degree and developed practical experience (16 months).
- Working knowledge of IT infrastructure and an aptitude for quickly grasping new technology concepts.
- Developing business acumen and an eagerness to understand solution-selling methodologies.
- Eagerness to succeed in a target-driven, phone-based communication environment.
- Developing experience in sales prospecting, with a focus on initial contact and lead qualification.
- Familiarity with CRM or sales tracking tools.
- Professional and highly ethical, with a developing ability to steer a business conversation toward key outcomes.
- Self-motivated and proactive individual with a competitive drive and tenacity to learn and achieve.
Specialized Skills for the UKI Market (UK and Ireland):
- UKI Market Knowledge: General understanding of the UK and IE business landscape. Knowledge of market trends and key sectors across both nations.
- Familiarity with business practices and etiquette in the UK and Ireland.
- UKI Communication Skills: Ability to communicate effectively with professionals in the UK and Ireland. Understanding of the nuances of British and Irish business communication.
- Familiarity with formal and informal communication styles.
- UKI Digital Knowledge:
- General knowledge of the UK and IE digital marketing ecosystem.
- Understanding of digital platforms and trends in the UK and Ireland.
- UKI Legal Knowledge: Basic knowledge of relevant data privacy regulations (e.g., GDPR and local regulations) in the UK and Ireland.
- Understanding of relevant business laws and regulations in the UK and Ireland.
Desirable Skills
- Process Excellence: Systematically improving organizational processes to enhance efficiency, effectiveness, and quality
- Collaboration: Working effectively with others, sharing ideas and resources to achieve common goals
- Communication: Exchanging information, ideas, and messages between individuals or groups through various channels and mediums.
- Emotional Intelligence: Understanding and managing one's own emotions and the emotions of others to foster positive relationships and enhance the impact of actions
- Open Mindedness: Considering and appreciating diverse perspectives and ideas, fostering collaboration
- Critical Thinking: Evaluating information and arguments, leading to informed and effective decisions based on data insights
- Solution Orientation: Approaching problems and challenges with a focus on finding practical and effective solutions
- Entrepreneurship: Having a mindset characterized by innovation, creativity, risk-taking, and a proactive approach to problem-solving and opportunity identification