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Operations Customer Expert in Lisbon (Dutch Speaker)

Lisbon , Portugal

Blu Selection

Mandatory:

English Proficiency

Dutch Mother tongue

Optional:

Flemish Mother tongue

Company

Blu Selection

Employment type

Full time

Experience

Entry level

DESCRIPTION

Are you passionate about delivering premium customer experiences? Step into a role where quality service, attention to detail, and customer satisfaction are at the heart of everything you do.

We're looking for individuals who take pride in offering high-level customer care, who enjoy solving problems, and who can communicate clearly and confidently. If you're fluent in Dutch or Flemish, thrive in a multicultural environment, and are ready for a new opportunity in sunny Lisbon, this could be the right move for you.

Your responsibilities and impact as an Operations Customer Expert will be:

Supporting customers through multiple channels (voice, email, chat) in Dutch/Flemish and English
Understanding customer needs and providing accurate, efficient solutions
Ensuring a smooth and professional experience in every interaction
Resolving issues on first contact whenever possible
Staying informed about products and services to offer clear guidance
Identifying opportunities for customer satisfaction and loyalty through thoughtful recommendations

REQUIREMENTS

Skills, qualifications, and qualities you’ll bring:

Native-level fluency in Dutch or Flemish and a solid command of English (minimum B2 level)
Excellent communication skills and a customer-focused attitude
Problem-solving mindset with a calm, friendly approach
Previous experience in customer service or sales is a plus
EU citizenship or a valid Portuguese residence permit

Email Handling jobs abroad

DESCRIPTION

REQUIREMENTS

SKILLS

ARE YOU THE PERFECT CANDIDATE?