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DESCRIPTION
*Please note that the position is based in Sofia, Bulgaria and we will help you to relocate
Join our team in Bulgaria and keep deliveries on track!
We’re looking for a Logistics & Delivery Advisor with German and English to ensure seamless package administration and delivery support. If you are organized, quick-thinking, and people-oriented, this role is for you.
What You’ll Do:
- Deliver top-notch customer support via phone, email, or chat in German and English
- Manage logistics tasks: track packages, resolve delivery issues, and coordinate with consumers, vendors, and partners.
- Ensure every interaction is professional, efficient, and leaves customers with a positive impression.
- Stay up to date on client policies, products, and services.
REQUIREMENTS
- Fluency in German (C1/C2) and good knowledge of English (B2 and above).
- Proven computer skills, including MS Office and Google Suite.
- Great communication, organization, and problem-solving skills.
- Previous customer support experience (logistics/delivery experience is a plus).
- High school diploma or equivalent.