Customer Research jobs abroad
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DESCRIPTION
At Cognizant, we are dedicated to helping the world's leading companies build stronger businesses — helping them go from doing digital to being digital.
In Poland, our offices are located in Gdansk, Wroclaw, and Kraków. With the capacity to support various clients, we offer a world of opportunities for both professionals and graduates. You can expect five-star training, a chance to realize your career goals and a range of benefits. Be Cognizant!
About the role
As a Reporting Specialist, you will be part of the project operating within a couple of different streams, primarily focusing on:
- Reporting problems from Customers, our Client’s Employees, Business Owners, Surveyors, and Data Feed Updates;
- Real-time reporting of public transportation disruptions and road incidents across the globe, to the cities and countries our Client’s Maps Transit has been launched;
- Running tests and providing feedback on newly defined procedures including the use of tools, policies, and workflows;
- Performing validation by calling if required;
- Using a variety of online sources in various languages.
Skills and experience:
- Fluent Slovak & English (at least B2);
- Willingness to work in a shift-based work schedule (24/7);
- Work experience of 0-2 years;
- Good understanding of all forms of public transport;
- Researching skills;
- Good communication skills and attention to detail;
- Incident management experience will be a great asset.
We offer:
- Opportunity to be part of a global organization focused on development;
- Open-minded and multinational environment;
- Training & development opportunities including language courses;
- Professional development and a clear career path,
- Extensive benefits package: Multisport Card, Lux Med medical healthcare including dental care, life insurance, and cafeteria benefits.
If you are looking for another opportunity and are interested in the company, do not hesitate to apply online!
We are an equal-opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status.
The Cognizant community:
We are a high caliber team who appreciate and support one another. Our people uphold an energetic, collaborative and inclusive workplace where everyone can thrive.
Cognizant is a global community with more than 300,000 associates around the world.
We don’t just dream of a better way – we make it happen.
We take care of our people, clients, company, communities and climate by doing what’s right.
We foster an innovative environment where you can build the career path that’s right for you.
REQUIREMENTS
Disclaimer:
Compensation information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law. Applicants may be required to attend interviews in person or by video conference.