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DESCRIPTION
- Greet customers with friendliness and good vibes via phone, email, or chat.
- Help with questions, orders, and solve any issues quickly and calmly.
- Handle complaints with empathy and professionalism — no stress!
- Record everything properly in the CRM system — organization is key!
- Work as a team to keep customers smiling at all times.
REQUIREMENTS
- Fluency in Portuguese (written and spoken
- Strong English skills for internal communication
- Great communication and persuasion abilities — knowing how to speak and charm!
- Ability to work in a fast-paced, goal-oriented environment