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Portuguese PT customer support in Greece - Flight&Hotel Paid
explore Athens, Greece , Athens, Greece
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DESCRIPTION
Ready to jump into a new career and move to beautiful Porto, Portugal?
We are looking for Polish speakers to join our Client's growing team as a Customer Support Agent.
About our Client
Our client is a worldwide leader in Customer Experience Management and shared services for international markets. With their team of 9.000 employees, from 82 nationalities, they are providing services in 35 languages for 64 markets.
Our client is considered eight times the best company to work for in Portugal by the Great Place to Work Institute. Furthermore, they were awarded four times by Exame Magazine as one of the best companies to work for in Portugal and the best company within their sector, with plenty of growth opportunities.
Responsibilities
- Inbound Customer service for bookings, purchases of services or goods;
- Assistance with concerns regarding payment, shipping, return and exchange and further questions about customer accounts;
- Management of changes, adjustments, complaints and any other customer concerns.
REQUIREMENTS
- Polish C2-Native and English fluency
- Willing to start an international experience – work abroad
- Able to handle confidential and/or highly sensitive information;
- Excellent communication and interpersonal skills and team spirit
- Experience in customer service (preferred)